Shipping & Delivery Policy
Effective Date: May 15, 2024
Thank you for shopping at Jeel Design. We aim to provide you with a seamless and hassle-free shipping experience. Please read the following Shipping & Delivery Policy to understand how shipping and delivery are handled.
1. Shipping Rates
1.1 Shipping rates vary depending on the destination, weight, and dimensions of the package.
1.2 You can view the shipping charges for your order during the checkout process before confirming your purchase.
2. Order Processing Time
2.1 Orders are typically processed within [insert number of days, e.g., 1-3 business days] after payment confirmation.
2.2 Once your order has been processed, you will receive a confirmation email with tracking information.
3. Delivery Time
3.1 Delivery times vary depending on the shipping method selected and the destination.
3.2 Estimated delivery times are provided during the checkout process and are based on business days (excluding weekends and holidays).
4. Shipping Methods
4.1 We offer various shipping methods, including standard shipping, expedited shipping, and express shipping.
4.2 The available shipping methods may vary depending on the destination and the items in your order.
5. International Shipping
5.1 We offer international shipping to select countries. Please note that additional customs duties, taxes, and fees may apply to international orders. These charges are the responsibility of the recipient and are not included in the shipping cost.
6. Order Tracking
6.1 Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your shipment online.
7. Shipping Address
7.1 Please ensure that your shipping address is accurate and complete to avoid any delays or delivery issues.
7.2 We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
8. Shipping Delays
8.1 While we make every effort to ensure timely delivery, shipping delays may occur due to unforeseen circumstances such as weather conditions, carrier delays, or customs processing.
8.2 We appreciate your patience and understanding in such situations.
9. Contact Us
9.1 If you have any questions or concerns about shipping and delivery, please contact us at info@jeel-design.com.